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Services & Pricing

We spend our days either out on the road providing services to clients or are at an Overnight Stay, so emailing us at tonya@apetsittinglovehub.com
or leaving a voicemail at 267.987.9492 are the quickest ways to inquire about our services and availability. Please provide us with your name, dates of interest, services desired, and your location. Don’t forget your contact information, address, and phone number, so we can get back to you! Please allow us up to 24 hours to process each request. Your patience is greatly appreciated!

Cancellation Policies & Billing Fees

We are so pleased that you are considering us to provide care for your pets in Columbia, TN and surrounding areas.  Your pet's comfort, happiness, and safety are our mission, and to deliver the absolute best quality pet care by treating our clients' loved ones as if they were our own ~ giving them their own little "staycation".  We want to make leaving your pet safe in their own home, to enjoy your vacation or workday easier and less stressful with a variety of pet care services through our pet sitting love hub.

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Our services are listed below and include an initial 1-hour Meet & Greet, free of charge, at a time convenient for you.  We are excited to meet you and your pets!  At the Meet & Greet we will assess your pet’s needs, requirements, and routines answering all questions you may have about us and what you can expect while you are away.  We will also go over how to use the Time To Pet app which is how you will receive your Daily Visit and Overnight reports with details and pictures of the time we spent together.

$ Pricing for all services will vary depending on your location and will be discussed during our initial contact.

The Love Hub PLUSH
In-Home Overnight Stay

Dogs 2 years and older only - no puppies

This is an evening overnight reservation. Your pet care will begin at 5 pm and end at 6:30 am the next day. Your pet sitter will ensure your pets complete and total comfort throughout their scheduled time; keeping in place their normal routine while you are away. This reservation includes one 30-minute midday Drop-in Visit (anywhere between 11 am to 2 pm) for potty and playtime, evening dinner, bedtime, and morning breakfast. Any additional Drop-in Visits that your pets may require will be added to your reservation at the regular 30-minute Drop-in Visit rate.  An Extra Pet Fee is applied for each additional pet. 

30-minute Drop-in Visit

Standard 30-minute Drop-in Visit includes feeding, potty break, water change, playing with your pet, and giving lots of  love & cuddles. A one-hour window is guaranteed. An Extra Pet Fee is applied for each additional pet.

1, 2 & 3-Hour Drop-in Visits

Standard Drop-in Visit includes feeding, potty break(s), water change, playing with your pet, and giving even more time for love & cuddles.  A one-hour window is guaranteed. An Extra Pet Fee is applied for each additional pet.

The Love Hub LAVISH
In-Home Overnight Stay

Dogs 2 years and older only - no puppies

This is an evening overnight reservation. Your pet care will begin at 7 pm and end at 7 am the next day. Your pet sitter will ensure your pets complete and total comfort throughout their scheduled time; keeping in place their normal routine while you are away. This reservation includes more daytime care; however, your pets must be able to stay alone during the afternoon for up to 5 hours (usually between 10:30 am to 3:30 pm), walks, evening dinner, bedtime, and morning breakfast. Early arrival and late departure pet care services are available if needed during this reservation for an earlier arrival (before 7 pm) or a late departure (after 7 am) on arrival and departure days for a flat fee. All addtional daytime care given is included. An Extra Pet Fee is applied for each additional pet. 

30-minute Dog Walking Visit

Standard 30-minute walk with water break, treats, and poo pick-up included.  A one-hour window is guaranteed.  An Extra Pet Fee is applied for each additional pet.

45-minute Dog Walking Visit

Standard 45-minute walk with water break, treats, and poo pick-up included.  A one-hour window is guaranteed. An Extra Pet Fee is applied for each additional pet.

Cancellation Policy for In-Home Overnight Stay Reservations
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For booked reservation time periods of 6 days or less:  You will receive a full refund of the paid 50% Reservation Deposit if you cancel by 12 noon, 2-weeks before the In-Home Overnight Reservation starts. After that period, the Reservation Deposit will not be refunded. No refunds will be applied for same day cancellations.
 

For booked reservation time periods of 7 days or more:  You will receive a full refund of the paid 50% Reservation Deposit if you cancel by 12 noon, 3-weeks before the In-Home Overnight reservation starts. After that period, the Reservation Deposit will not be refunded. No refunds will be applied for same day cancellations.

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24-Hour Cancellation Policy for Drop-ins and Dog Walking Visits

You will receive a full refund if you cancel 24 hours before the Drop-in or Dog Walking Visit reservation starts. No refunds will be applied for same day cancellations.
 

*Failure to inform business of cancellation risks the entire bill being charged.*

 
Additional Pet Fees
In-Home Overnight Stay Reservations:  2nd Pet - $15, 3rd Plus Pet - $5
Drop-ins & Dog Walking Reservations:  2nd Pet - $5 , 3rd Pet - $3 , 4th Plus Pet - $1

Pet Care for early arrival or late departure days (before 7 pm on arrival date or after 7 am on departure date) for In-Home Overnight Reservations - This service is added for arrival and departure days for overnight reservations that begin early or end later than the 12 hour overnight reservation block. 
1 - 6 hours: 1st Pet - $50, 2nd Plus - $5 each
7 - 12 hours: 1st Pet - $75, 2nd Plus - $5 each
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Miscellaneous Billing Fees

Late Payment Fee: $30 - 15 days after pet service(s) have been completed

Returned Check Fee: $25

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Special Requirements

We are more than happy to discuss any special needs requirements, as all animals are individuals, and what works for one does not necessarily work for another. So, if there are any services outlined here are not suitable for your pet(s), we will be more than happy to work with you to provide a tailored service to suit you and your pet’s needs!

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Ready to get started?
CONTACT US!

Tonya was amazing with our Goldendoodle! She took such great care of him. She helped us with training, took him for walks, took him to the dog park, and even gave him a bath! We were so grateful for her pictures and updates all day. We will definitely use her again!

Samantha Rosas, Owner of Tucker

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